PRIVACY POLICY

Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

1. Introduction

88 Pet Spa, Inc. and Miquael the Groomer, Inc. (“Company,” “we,” “our,” or “us”) value your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.88petspa.com, use our booking platform, or engage with our services.
By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information from you directly or automatically:

A. Personal Information Provided by You

Full name

Phone number

Email address

Physical address (for mobile appointments)

Payment information (processed securely through Stripe or similar processors)

Pet information (name, breed, age, health notes, grooming preferences)

Photos or videos of pets for documentation and marketing purposes

Any information voluntarily submitted via contact forms, emails, SMS, or surveys

B. Automatically Collected Information
When you visit our website, we may automatically collect:

Browser type, device information, and operating system

IP address and general location

Date, time, and pages visited

Clickstream data and referral URLs

Cookies and tracking pixels from Google Analytics, Meta (Facebook) Pixel, and similar tools

3. How We Use Your Information

We may use the collected information to:

Schedule and manage grooming appointments

Process payments and send invoices

Communicate with you regarding bookings, updates, and confirmations

Improve our website, marketing, and customer service

Send marketing communications (only with consent)

Personalize your experience and offer relevant promotions

Maintain internal business records, compliance, and analytics

4. Payment Processing

We do not store your full payment details. Payments are processed securely through third-party providers such as Stripe, Square, or other PCI-compliant systems. These providers handle card information according to their own privacy and security policies.

5. Sharing and Disclosure

We do not sell or rent your personal information.
We may share limited data with:

Service providers who assist in operations (e.g., CRM, analytics, email, payment processing)

Marketing partners for ad delivery, only with your consent

Law enforcement or legal authorities when required by law or to protect our rights

Each partner is required to handle data according to this Privacy Policy and applicable privacy laws.

6. Cookies and Tracking Technologies

Our website uses cookies and tracking pixels to:

Analyze website traffic and performance

Measure marketing effectiveness

Improve user experience

You may choose to disable cookies in your browser settings. However, certain features of the website may not function properly if cookies are disabled.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law.
Data related to payments and bookings may be stored for accounting and legal record-keeping for up to seven (7) years.

8. Data Security

We implement industry-standard measures to protect your information, including encryption, secure networks, and access controls.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.

9. Your Rights

Depending on your location, you may have the following rights:

A. Under the California Consumer Privacy Act (CCPA):

The right to know what personal data we collect and how it’s used

The right to request deletion of your personal data

The right to opt out of data sharing for marketing purposes

The right to non-discrimination for exercising privacy rights

B. Under the General Data Protection Regulation (GDPR):
If you are located in the European Union, you may also have the right to:

Access, correct, or delete your personal information

Withdraw consent for processing

Request data portability

To exercise any of these rights, contact us at [email protected] with the subject line “Privacy Request.”

10. Email & SMS Marketing

By submitting your contact information through our website or booking platform, you may opt in to receive marketing emails or text messages.
You can unsubscribe at any time by following the link in emails or replying “STOP” to SMS messages.

11. Children’s Privacy

Our services are not directed toward individuals under the age of 16. We do not knowingly collect personal information from minors. If we learn that a child has submitted data, we will delete it promptly.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

13. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “Effective Date.” Continued use of our services after updates constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

88 Pet Spa, Inc.
Email: [email protected]
Website: https://www.88petspa.com
Location: 7324 Baird Ave, Reseda, California 91335